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Team Assistant

Adult Social Care Jobs, Portsmouth City Council Jobs

Reference: 2754-3509

Job details



Job type

Full time, Permanent


£18,441 - £19,619 p.a. plus 7.5% shift allowance

Closing date

26/01/2020 11:59 pm

Interviews will be held on the 7th of February 2020

Portsmouth City Council is committed to safeguarding and promoting the welfare of vulnerable adults, and expects all staff and volunteers to share this commitment.

Portsmouth City Council

At Portsmouth City Council we’re all about developing our staff, because we want to build a bigger and better city but we need the best employees to do so.

With a little over 207,000 residents and 8,000 businesses throughout this city, this unitary authority’s main goal is to ensure the best care and development of all those within the city. From customer service to Multi-million pound projects, our residents are at the heart of everything we do.

The Service

The Portsmouth Rehabilitation and Reablement Team is a multi-disciplinary team comprising of Community Nurses, Physiotherapists, Occupational Therapists, Social Workers and Rehab Assistants.  We provide an Intermediate Care and rehabilitation service in order to maximise independence and to assist with maintaining people in their own homes.

What is the purpose of Adult Social care from a service user perspective?

Help me, when I need it, to live the life I want to live

Location:   St Marys Community Health Campus in Portsmouth.

Your New Role

You will be completing data entry and sourcing of data on specialist client databases, taking phone calls from clients, clients’ associates and professionals and then recording accurate messages on the client database.

You also will be typing clients’ assessments, support plans and other ad-hoc documents on behalf of practitioners, often transforming rough notes into accurately spelled documents with a professional level of punctuation and grammar and issuing documentation to clients and associates.  You will ensure that client records meet the needs of statutory reporting to the Department of Health as well as in-house business reporting and the maintenance of clients’ electronic files.

You will be taking minutes of team meetings and client-specific meetings.

You will be required to work a shift pattern from 8.00am to 8.00pm (early and late shifts), with 1 weekend in 4.

What you’ll need to succeed

Have strong literacy and numeracy skills as well as strong existing IT skills, with the desire to learn new IT skills on a regular basis, and have the enthusiasm to help implement new IT systems to ensure greater business efficiencies.

Have significant experience of using Excel, Word and Outlook and the desire to further improve your skills with these applications.

Experience of taking business phone calls and recording messages.

What you’ll get in return

As well as highly competitive pay you’ll receive all the benefits of working within a local authority organisation, which ranges from flexible working hours to a fantastic pension which allows you the opportunity to pay in more for that greater return. Annual leave starts at 26 days going up to 30 days and staff discounts for travel and local shops. We wish to support all our staffs development throughout, if that’s progression planning or involvement within the on the job apprenticeship scheme we will work together to drive your career.

What next

To make sure your application is above the rest, please review the “Job Profile” attached at the bottom of the job page to ensure your application matches the requirements of the role and you fully demonstrate how you meet the points on the job profile. . If you wish to send a CV, please consider a cover letter outlining why you are the perfect candidate for this position.

We look forward to speaking with you soon.

How to apply


Send your completed application form to

Please make sure the job reference number and post title is in the subject of your email.


Send your completed application form to:

Recruitment, Portsmouth City Council,
Floor 1, Core 5, Civic Offices
Guildhall Square

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