Apprentice - Admin Assistant

Portsmouth City Council

Reference: FEB20212275

Job details


Civic Offices Guildhall Walk Portsmouth

Job type

Full Time, Apprenticeship


£16,331 - £16,331 Per Annum

Closing date

7 March 2021

Portsmouth City Council

At Portsmouth City Council we’re all about developing our staff, because we want to build a bigger and better city but we need the best employees to do so.

With a little over 207,000 residents and 7,000 businesses throughout this city, this unitary authority’s main goal is to ensure the best care and development of all those within the city. From customer service to Multi-million pound projects, our residents are at the heart of everything we do.

Your New Role

The Regeneration Directorate is responsible for a wide range of services which all work together to deliver the City Council’s vision. We are responsible for traffic and transport, infrastructure, major developments, commercial property, planning and economic growth. The purpose of the Administration team is to support these services to achieve their objectives. The majority of our work supports the Parking service and the Transport teams but this is changing as we reshape our service to meet the changing needs of the Directorate. This will be a busy and challenging role for someone who enjoys working as part of a team.

The Administration Team work on a rota basis to cover a wide range of tasks, often with competing priorities. Most tasks need to be performed daily, at the Civic Offices but there is a mixture of office based and homeworking. You will be involved in various tasks, such as: organising post and cheque payments, scanning, indexing and processing correspondence, preparing, checking, printing and sending parking service notices and correspondence, recording and routing enquiries from councillors and the public to the appropriate service area, preparing mail merges and sending out high-volume mail-outs, setting up meetings and booking rooms and supporting meetings by preparing agendas, setting up rooms, minute taking and tracking actions agreed.

As part of this role you will obtain the Level 3 Business Administration qualification.

What you’ll need to succeed

You will be organised, trustworthy and reliable, as well as wanting to gain experience and knowledge of administration work within a local government setting. You will learn to effectively manage your time to achieve your tasks within deadlines and have a good eye for detail and high level of accuracy. You will have good communication and interpersonal skills and be able to liaise with a range of people. You will be a good team player, adaptable and flexible in response to the needs of the service. You build on good IT skills and be familiar with MS Office applications (Word, Excel and Outlook). You will have good written and recording skills as you will be taking minutes and communicating by email. You should have a clear understanding of confidentiality and data protection.

What you’ll get in return

As well as highly competitive pay you’ll receive all the benefits of working within a local authority organisation, which ranges from flexible working hours to a fantastic pension which allows you the opportunity to pay in more for that greater return. We wish to support all our staffs development throughout, if that’s progression planning or involvement within the on the job apprenticeship scheme we will work together to drive your career. For those with families we have child care benefits as well as discounts with local businesses which can be enjoyed by all.

What next

To make sure your application is above the rest, please review the “Job Profile” to ensure you application matches the requirements of the role.

You will need to download the application form attached at the bottom of this page and complete it. You will then need to press apply on this page, fill in all your personal details and submit your completed application form as your CV/resume. If you do not complete the apprentice application form your application may not be considered.


The interview process will take place on 15th/16th March 2021. As part of the process you will be asked to complete an assessment. The assessment will include a test of your ability to accurately use Excel and Word, basic numeracy and include a note taking exercise.

We look forward to speaking with you soon.