Casual Museum Visitor Assistants

Portsmouth City Council

Reference: MAY20223736

Job details


Various - See job profiles

Job type

Sessional, Casual


£10 - £11 Per Hour

Closing date

24 May 2022

Portsmouth City Council

At Portsmouth City Council we’re all about developing our staff, because we want to build a bigger and better city but we need the best employees to do so.

With a little over 207,000 residents and 7,000 businesses throughout this city, this unitary authority’s main goal is to ensure the best care and development of all those within the city. From customer service to Multi-million pound projects, our residents are at the heart of everything we do.

Your New Role

We are looking to recruit a number of casual staff to undertake two visitor focussed roles over the summer months.

Casual positions are as follows;

1. Waterfront Welcome team

You will be walking along the waterfront between the Hotwalls and Canoe Lake, engaging with visitors and providing visitor information on the destination in general and the local facilities and attractions. You will also be responsible for advising visitors on relevant safety issues and current restrictions.

2. Portsmouth Museums Visitor Assistants

You will be working across our five museum sites as part of the frontline team. Providing excellent customer care and a visitor information service you will be ensuring customers and visitors have a memorable experience on site.

Please read the individual job descriptions for further information on each position.

Both positions are casual opportunities with no guaranteed hours. Ideally we will employ a team of casual staff who we can contact on an ad hoc basis to carry out both roles as required.

Your application will be considered for both positions, but if you are only interested in one position please make this clear on your application.

What you’ll need to succeed

We’re looking for excellent communicators who are confident working in a public facing role offering advice and information. You’ll have exceptional customer care skills and will be a team player with a passion for the destination of Portsmouth and the local tourism. If you’re a flexible individual with an enthusiasm for museums, history, art or tourism we want to hear from you.

What next

To make sure your application is above the rest, please review the “Job Profile” to ensure you application matches the requirements of the role.

Please ensure to complete the application in its entirety and add in comments to the Personal Statement section

This is an open ended recruitment, please apply as soon as possible. Applications will be constantly monitored and interviews will take place as and when we receive suitable applications. 

We look forward to speaking with you soon.