Housing Regulation Officer

Portsmouth City Council

Reference: SEP20229722

Job details


Civic Offices Guildhall Walk Portsmouth

Job type

Full Time, Permanent


£30,095 - £32,797 Per Annum

Closing date

23 October 2022

Portsmouth City Council

At Portsmouth City Council we’re all about developing our staff, because we want to build a bigger and better city but we need the best employees to do so.

With a little over 207,000 residents and 7,000 businesses throughout this city, this unitary authority’s main goal is to ensure the best care and development of all those within the city. From customer service to multi-million pound projects, our residents are at the heart of everything we do.

Your New Role

We are looking for a dynamic individual who thrives on solving problems effectively, with excellent communication skills as well as the confidence to negotiate and deal with challenging situations in a calm manner.

You will be part of the Housing Regulation team within the Private Sector Housing service, delivering responsive and effective services to anyone who approaches the city council needing help regarding their home.  This includes the delivery of statutory functions relating to housing standards and licencing of housing in multiple occupation (HMO). You will contribute to our aim of providing help and advice to make homes liveable, safe and healthy.

You will be responsible for delivering compliance with the law in the most appropriate manner and in the appropriate possible timeframe, ensuring that high regard is given to the entire range of options and best practice and whilst remaining in compliance with the law.

Who is the Person?

  • It is desirable that the post holder will hold (or be working towards holding) a level 6 qualification in housing, environmental health, environmental science, housing engineering or construction.
  • It is desirable that the post holder holds (or is working towards holding) associate level CIEH membership, member level of the CIH or membership of another relevant body. This will include evidence of continual professional development (CPD).
  • It is essential that the post holder is (a) educated up to (or working towards) at least level 3 in a relevant Housing, construction or environmental health qualification and (b) ideally will have demonstrable experience (minimum of 2 years) in working with stakeholders within the private rental sector to achieve the right outcomes with regard to Housing Standards.

For new starters without a relevant qualification. Applicants will be considered for a development role starting at band 7 and moving to band 8 when level qualification 3 is achieved.

  • The post holder can successfully balance prescriptive proactive regulatory regimes with those relating to reactive responses to complaints / breaches of legislation. This includes together with gathering evidence, keeping clear and precise records to determine what actions need to be undertaken in line with non-compliance, and have a sound approach to decision making when determining the best course of action to take with individual cases, and strong time management.
  • The post holder has knowledge and experience of housing legislation and processes around enforcement, particularly in regard to private rental sector and houses of multiple occupancy.
  • The post holder will have a demonstrable knowledge of surveying residential property and be able to undertake a full property inspection is essential.
  • The post holder will have demonstrable knowledge and experience of the Housing Health and Safety Rating system (HHSRS) is essential.
  • The post holder will have knowledge of relevant legislation such as the Housing Acts, Public Health Acts, Party Wall Etc. Act and Building Regulations, Police and Criminal Evidence Act (PACE).
  • The post holder will have knowledge and experience of enforcement action, including preparing and serving formal enforcement notices.
  • The post holder will be able to identify and provide advice on necessary property repairs and produce schedules of works with clear instructions on what works should be carried out.
  • The post holder will be emotionally resilient and able to deal with the impact of being exposed to customer’s difficult circumstances. Being able to remain professionally detached and focused even if the message you deliver involves saying no in difficult circumstances.
  • The post holder works proactively and is able to remain motivated, working on their own initiative in coordinating multiple tasks.
  • The post holder is competent in the use of IT systems with a good working knowledge of Microsoft Packages (to include Word, Outlook, and Excel) and databases. Also how to understand data that is presented and how it reflects the performance of the system
  • The post holder will have an understanding of Systems Thinking approach in relation to the importance of applying value steps within the purpose of the service. Driving is also a requirement.

What you’ll get in return

As well as highly competitive pay you’ll receive all the benefits of working within a local authority organisation, which ranges from flexible working hours to a fantastic pension which allows you the opportunity to pay in more for that greater return. We wish to support all our staffs development throughout if that’s progression planning or involvement within the on the job apprenticeship scheme we will work together to drive your career. For those with families we have child care benefits as well as discounts with local businesses which can be enjoyed by all.

When completing the application form, please thoroughly tailor your application to the ‘Who is the Person’ points with the use of examples from your experience. This is really important or you are likely not to be shortlisted. The full job profile is attached.

Assessment/interview process: w/c 7th November 2022

Related documents