Portsmouth City Council
Civic Offices Guildhall Walk Portsmouth
Job typeFull Time, Fixed Term
£32,233 - £35,744 Per Annum
28 October 2021
Portsmouth City Council
At Portsmouth City Council we’re all about developing our staff, because we want to build a bigger and better city but we need the best employees to do so.
With a little over 207,000 residents and 7,000 businesses throughout this city, this unitary authority’s main goal is to ensure the best care and development of all those within the city. From customer service to Multi-million pound projects, our residents are at the heart of everything we do.
Your New Role
The salary also includes a Market Supplement payment which is subject to review.
Will be required to undertake some work during the evening or at weekends. You will also be required to participate in a team rota to cover the period between 8:00am and 6:00pm and required to participate in a 24 x7 standby rota.
As part of the team you will work to deliver the support, maintenance and ongoing operability of the IT system and server infrastructure.
The role will involve resolving incidents and requests according to SLAs. You will also be involved with maintaining, supporting and reviewing technical systems as well as developing, installing and testing. You will investigate problems and be able to identify and implement solutions to prevent future failures.
You will also implement/maintain IT solutions to industry standards and best practice while maintaining operational integrity and efficiency.
What you’ll need to succeed
You will be skilled in configuring and optimising use of Hardware and Software as well as technical authoring. You will be able to document technical environments. You will have a working knowledge of Microsoft technologies and a broad working knowledge of IT systems and server infrastructure across PCC. You will also have operational knowledge of core infrastructure systems such as virtualisation, backup, Active Directory, Storage Area Networks, Windows Server and Server Hardware. You will have excellent customer service skills.
In addition you will need to have operational knowledge of the following:
- File and Application Servers
- IT security systems such as AV
- Infrastructure as a Service
- Windows Server Operating Systems
- Active Directory
- Virtualisation/Thin Client Technologies
- Backup technologies
- Storage Technologies
- IT monitoring systems
- PC and industry standard peripheral hardware
- Web Browsers and standard Office productivity software
- Cloud Technologies
What you’ll get in return
As well as highly competitive pay you’ll receive all the benefits of working within a local authority organisation, which ranges from flexible working hours to a fantastic pension which allows you the opportunity to pay in more for that greater return. We wish to support all our staffs development throughout, if that’s progression planning or involvement within the on the job apprenticeship scheme we will work together to drive your career. For those with families we have child care benefits as well as discounts with local businesses which can be enjoyed by all.
To make sure your application is above the rest, please review the “Job Profile” to ensure you application matches the requirements of the role.
Please ensure to complete the application in its entirety and add in comments to the Personal Statement section
We look forward to speaking with you soon.