Parking Suspension Assistant

Portsmouth City Council

Reference: JAN20228100

Job details


Civic Offices Guildhall Walk Portsmouth

Job type

Full Time, Permanent


£18,948 - £20,159 Per Annum

Closing date

30 January 2022

Portsmouth City Council

At Portsmouth City Council we’re all about developing our staff, because we want to build a bigger and better city but we need the best employees to do so.

With a little over 207,000 residents and 7,000 businesses throughout this city, this unitary authority’s main goal is to ensure the best care and development of all those within the city. From customer service to Multi-million pound projects, our residents are at the heart of everything we do.

Your New Role

Working in the Parking Enforcement Team and reporting to a Senior Civil Enforcement Officer, you will be responsible for the processing and arranging of parking suspensions; arranging quotations and answering customer queries on suspensions through all types of communication channels, for example face to face, email and telephone.

The role is mainly office based, although some on street activities are required to effectively meet the needs of the role, including driving the service vehicle as required.

What you’ll need to succeed

You will have relevant experience in a similar administration role, you will also have a working knowledge of Microsoft applications and good general IT skills.  You will be customer focussed with good interpersonal and communication skills.

You will have good attention to detail and have the ability to work under pressure and meet deadlines as appropriate.

What you’ll get in return

As well as highly competitive pay and 26 days annual leave (excluding public holidays) you’ll receive all the benefits of working within a local authority organisation, which ranges from flexible working hours and a fantastic pension to a fully-fledged rewards portal giving you access to discounts at high street retailers, restaurants and cinemas.

What next

To make sure your application is above the rest, please review the “Job Profile” to ensure you application matches the requirements of the role.

Please ensure to complete the application in its entirety and add in comments to the Personal Statement section

Closing time/date: midnight on 30th January 2022 by 23:59pm

Applications received after this may not be considered.

Please read the full job profile to ensure your application meets the requirements of the role.

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

We look forward to speaking with you soon.