Senior Support Worker (Rough Sleeping Support Service) - The Society of St James

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Job details



Job type

Full Time, Permanent


£23,776 - £27,025

Closing date

20 September 2021

Senior Support Worker

Rough Sleeping Support Service, Portsmouth

37 hours per week, Permanent

7 day rota covering day & twilight shifts

(day shifts 8am-4 pm/twilights 3.30pm-11pm)

Salary Scale: 24 – 28 (£23,776 to £27,025 per annum)

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 40 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most vulnerable and socially excluded members of society.

The Role

An exciting opportunity has opened for a Senior Support Worker at SSJ’s Homeless Accommodation Projects. We are looking for a dynamic, self-motivated enthusiastic and creative person to join our friendly team, someone with really strong communication skills and understanding of the issues that affect vulnerable clients.

You will be joining our friendly team dedicated to providing clients with a safe environment in which to build their confidence, promote opportunities for positive change and support their recovery journey.

You will support the Project Manager in managing the team including providing regular supervision sessions for the staff, identifying training needs and undertaking a mentoring and supporting role when on shift. You will also support the Project Manager to ensure that staff are carrying out their duties correctly and safely and support with service user and staff issues as required.

Please note you will be working in a role that includes weekends and bank holidays

The Ideal Candidate

The successful candidate will have knowledge and experience of working with people who are homeless including rough sleepers, those with complex social needs and people at risk of becoming homeless, who may be experiencing substance misuse difficulties and mental health problems. Good knowledge of substance misuse, homelessness, benefits and mental health is beneficial although training will be given.

You will have excellent communication skills to be able to communicate across the organisation in a professional and approachable manner and have the ability to work as part of a team as well as using your own initiative. You will be highly motivated and be able to demonstrate your ability to work in person-centred way whilst supporting clients to meet their individual needs. You will have a good understanding of professional boundaries and safeguarding as well as a good knowledge of data protection, confidentiality and IT. Previous supervisory experience would be beneficial.

Staff Benefits

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping vulnerable people:

  • A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
  • Flexible working options
  • Buying additional annual leave
  • Comprehensive induction and training
  • Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
  • Company cycle to work scheme
  • Discounted laptops and computers with Jamie’s Computers

To apply, please send your CV & cover letter to explaining why you would be suitable for the position.

Please note that CV’s alone will not be considered during shortlisting.

Application closing date: 20th September 2021

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.

Should you not hear from us within 7 days of the closing date, please assume you have been unsuccessful on this occasion.